Warranty

Delarkin Sleep 10-Year Limited Mattress Warranty

Your new Delarkin mattress is covered by a 10-year limited warranty (the “Mattress Warranty”). This limited Mattress Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Products Covered by This Limited Mattress Warranty

This limited Mattress Warranty extends to mattresses manufactured by Delarkin, purchased directly from Delarkin, and located in the United States (not including U.S. territories) or Canada (the “Mattresses”). Mattresses are designed to work on a firm, solid surface, on a bed base that is structurally capable of supporting the weight of the Mattress and user(s). This Mattress Warranty does not cover your Product if you use it in a manner incompatible with that intended design.

Who This Mattress Warranty Extends To

This limited Mattress Warranty extends to the original purchaser of any Mattress who is located in the United States (not including U.S. territories) or Canada. All Delarkin warranties, including any implied warranties, are valid only for the period of time the Mattress is owned by the original purchaser of the Mattress. The “original purchaser,” for the purposes of this Mattress Warranty, is the first purchaser of the Mattress from Delarkin, or a Delarkin authorized retailer. Please retain a copy of your receipt as proof of purchase. All Delarkin limited warranties are non-transferable.

Delarkin’s Limited Mattress Warranty and Responsibilities

Delarkin warrants the Mattress in its original packaging sold to you against the defects in material and workmanship set forth below (“Defects”) for a period of ten (10) years from the time your Mattress is purchased by you, only when the Mattress is used normally for its intended purposes in the home and on a bed base that is structurally capable of supporting the weight of the Mattress and user(s).

Notwithstanding the foregoing, with respect to Trade Customers only, the limited warranty period shall be three (3) years.

What This Limited Mattress Warranty Covers

This limited Mattress Warranty applies to the following Defects:

Deterioration causing the Mattress to have a visible indentation greater than one (1) inch that is not associated with an indentation or sag which results from use of an improper or unsupportive foundation or adjustable bed base. Normal wear requires that a Mattress be continuously supported by a matching foundation or adjustable bed base with a proper bed frame sufficient to support the collective weight of the Mattress and foundation.
Any physical flaw in the Mattress that causes the foam material to split or crack, despite normal usage and proper handling.
Any manufacturing defect in the zipper assembly of the Mattress Cover.

This limited Mattress Warranty does not cover the following:

A normal increase in softness of the foam pressure-relieving material which does not affect the pressure-relieving qualities of the Mattress.
Comfort preference.
Physical abuse or damage to the structure and/or cover material, including but not limited to: burns, cuts, tears, liquid damage, or stains; provided, that the defect is caused by such abuse or damage.
Damage caused by commercial use, such as in a hotel or store
Replacement of any non-defective pieces in the Delarkin or Froli Sleep System (for example, if you purchase a mattress with multiple components and only one component is defective, then we will only replace the defective component).
Any mattress (whether manufactured by Delarkin or not) sold by resellers who are not authorized retailers.
Mattresses sold “as-is,” “preconditioned,” “reconditioned,” “used,” “comfort return,” “returned,” “previously owned,” or any other similar wording indicating that the Mattress is not “new” or of “first quality,” or has previously been purchased or used by another consumer.
Some foams become firmer in a cold environment. This is normal and is in no way a defect.
In the event of a Defect, Delarkin’s sole and exclusive liability and your sole remedy under this limited Mattress Warranty will be, at Delarkin’s option, to provide a repaired or replacement Mattress, subject to your fulfillment of “Your Responsibilities” below.

Your Responsibilities

In the event of a Defect and in order to get the benefit of this limited Mattress Warranty, you must return your Mattresses to Delarkin and provide Delarkin with proof of the original date of purchase. Should shipping costs be required to return your Mattress, responsibility for costs will be at the discretion of Delarkin. Evidence of a Defect and any claims must be sent to the address set forth at the end of this limited Mattress Warranty.

If you wish to replace your Mattress with a more expensive Mattress (an “Upgrade Mattress”), then please e-mail Delarkin at the e-mail address set forth at the end of this limited Mattress Warranty. You will be required to pay the difference between the original purchase price of the Mattress and that of the Upgrade Mattress, plus the cost of any related additional system pieces necessary for such Upgrade Mattress.

Delarkin will repair or replace (as applicable) and ship your Mattress or Upgrade Mattress back to you.

Replaced or repaired Mattresses are subject to the same limited Mattress Warranty as the original Mattress. If you obtain a replaced or repaired Mattress, the warranty term of the replaced or repaired Mattress begins from the date of purchase of the original Mattress. If you purchase an Upgrade Mattress, a new warranty term will begin upon the purchase of the Upgrade Mattress.

Disclaimer, Limitation on Liability

TO THE EXTENT PERMISSIBLE BY APPLICABLE LAW, THE MATTRESS IS PROVIDED “AS IS” AND THIS WARRANTY AND ANY IMPLIED WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE AND JURISDICTION TO JURISDICTION.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW AND EXCEPT AS SET FORTH IN THIS LIMITED MATTRESS WARRANTY, IN NO EVENT WILL DELARKIN OR ITS SUPPLIERS BE LIABLE FOR PROCUREMENT OF SUBSTITUTE PRODUCTS OR OTHER SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR INDIRECT DAMAGES ARISING OUT OF OR RELATED TO THE MATTRESS OR ITS USE BY YOU OR ANY THIRD PARTY, WHETHER UNDER THEORY OF CONTRACT, TORT (INCLUDING NEGLIGENCE), INDEMNITY, PRODUCT LIABILITY, OR OTHERWISE. THIS LIMITATION WILL APPLY EVEN IF DELARKIN HAS BEEN ADVISED OF SUCH DAMAGES AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. DELARKIN’S TOTAL LIABILITY WILL NOT EXCEED THE PURCHASE PRICE PAID FOR THE MATTRESS GIVING RISE TO SUCH LIABILITY.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.

Governing Law

This limited Mattress Warranty will be governed by the laws of the State of South Carolina.

Warrantor

Delarkin LLC

103 Double Branch Ct

West Columbia, SC 29169

support@delarkin.com

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